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PennyRa

Last updated: May 2026

Data Retention Policy

This policy explains what data PennyRa collects, how long we retain it, and your rights over that data.

1. What Data We Store

  • Account data: Email address, hashed password, and optional display name.
  • Transaction data: All income and expense records you add, including date, amount, category, and notes.
  • Subscription data: Plan type (Free/Plus/Pro), status (trial/active/cancelled), billing period, and renewal date.
  • Usage logs: Anonymized activity data collected for debugging and security purposes.
  • Payment records: Invoice dates and subscription history; credit card details are never stored.

2. Retention Periods

  • Active accounts: All data is retained as long as your account is open.
  • Deleted accounts: When you delete your account, your personal data and transaction records are permanently deleted within 30 days. This window allows you to reverse the deletion.
  • Backups: Disaster recovery database backups are retained for a maximum of 90 days and then permanently deleted.
  • Payment records: Invoice and subscription history is retained for 7 years as required by tax and accounting regulations.
  • Usage logs: Debugging and security logs are automatically deleted after 90 days.

3. Your Rights

  • Export: Go to Settings → Export to download your transaction data in CSV format.
  • Account deletion: Go to Settings → Delete Account to permanently delete your account and data. The process completes within 30 days.
  • Access and rectification: Email hello@pennyra.com to request a copy of your data or correction of inaccurate information.
  • Right to complain: If you are in the EU or Turkey, you may lodge a complaint with your local data protection authority.

4. Data Security

  • All data is stored in a Supabase PostgreSQL database with Row-Level Security (RLS) enabled.
  • Data is only accessible for legitimate service operations and is never sold or rented to third parties.
  • All connections are encrypted with TLS/HTTPS.

5. Contact

  • For data retention or deletion requests: hello@pennyra.com
  • Requests are processed within 30 days.
hello@pennyra.com